Friday 19 November 2021

Customer service is cheap at Laundryheap

Laundering a Laundry’s faults

For many times, I have used Laundryheap,
But now I think I would almost weep,
For 2 days ago to them, I gave two bags to keep,
To return to me my clothes given a clean sweep,
Alas, the returns being light I gave it a peep.

And 38 items out of 58, not one could seek,
How this could be you do wonder with pique,
As you file a complaint in search of anyone to speak,
Quite a silly situation to leave you quite weak,
In this situational distress, I find myself rather meek.

For my clothes went for a launder in Longsight,
Only 3 kilometres away from here, if you might,
But for the help, I needed to ease my searing plight,
Was a faceless bot in Bangalore that only could write,
So the day was long gone, and I was still in a fight.

Needing to be told where on earth my clothes have been,
Rest assured the bot did say to me then, we are so keen,
Five suits, Nine cravats, Five jackets, for now unseen,
Twenty shirts even, and my wardrobe is bare and quite lean,
This is all, I think, for the love of the automatic machine.

Now the bot comes back after a stern remonstration,
Somehow the facility team like detectives at a station,
My things have they found left behind at that location,
In less than four hours they should return to my possession,
For my troubles a paltry and flimsy tenner in compensation.

If I ever find myself using the services again of Laundryheap,
I would have returned to the slaughter very much like sheep,
For the critical customer service element is done on the cheap,
There is no satisfaction when it all slows to a damning creep,
At which point you seek another service to which you can leap.

No comments:

Post a Comment

Comments are accepted if in context are polite and hopefully without expletives and should show a name, anonymous, would not do. Thanks.