Showing posts with label HR. Show all posts
Showing posts with label HR. Show all posts

Monday, 12 January 2004

How to brew a conspiracy

The boss is up to no good
This was in the making for quite a while, that is was all coming together now was no surprise to all affected, but why?
Well, January is the time of yearly Performance Reviews in our organisation; yet, the characteristics that govern our execution or rather muddling and fumbling through projects are evident in performance review workflow.
The logic really follows that one should not expect that phase to run counter to the grain, especially if you are not if you are not on the greasy pole of corporate enhancement.
Being a time when managers exercise the most latitude without giving anything away, the dissimulation beggars belief, thinking you are hoodwinked, everyone can see the lie as well as you will see the enemy coming if you were atop a mountain – from all direction in which your gaze is cast.
The notices about the review arrived about two months before, but no stirrings to act until five days before the deadline.
The more perceptive of us had asked HR if this issue had been shelved, the advice came to be patient, because the whole process now in motion would impinge on us like an avalanche.
Therefore, it did on Monday with the proviso that further information about the review would follow. It did not.
Always be prepared
Having seen other teams obtain forms in preparation, which were filled in well before the meetings, the boss became accountable for not allowing us that level of preparation.
Being a master of the black arts of management, with the preparedness that foxes the fox that the hounds caught; the race was over by the time the gun went in a short sprint when his head start was at the finishing line. A victory lap he does, you bemoaning your tardiness.
Our team holds the initiative for all innovation, so in spite of the apparent lapse on his part, we surreptitiously obtained the form anyhow from others and prepared.
Herein is the conspiracy, fuelling resentment, bitterness, anger, retribution bordering on a compulsive obsession to unleash a self-destruct move.
Our man in the echelons of power knew we take time to prepare to meet with him, and when on projects or official issues he is not remiss to desiccate and pulverise, the individual has more control over this personal subject with the right to refuse to endorse an unfavourable agreement.
An option includes bringing in HR for arbitration, not good for either party.
However, lest one succumbs to the pervasive hypnosis brought on by praise that is damning if objectively reviewed, alertness to the facts with a waver of thought becomes a focal issue.
To forget is human
For the boss to gain ascendancy in such a way as to be able to withhold rightful remuneration is poor, though the game of subtlety involved is not for the faint-hearted or boys.
In the end, it had slipped his mind, not before everyone had their heads shaking in disgust and the quest for the counsel of the wise left one rueing one's potent ability to generally think things through and avoid the concealed disaffection, which masquerades as respect.
Ready, we were for the day and for those who battled, some drew blood, but none was harmed.
The day after is a tomorrow of promise, the promises you have made to yourself and not the ones about to be broken in the heat of your ego being massaged.
Temperament Sorters and Personality questionnaires
For one, before such assessments, one reviews once again the personality of I using the Keirsey Temperament Sorter II – An Artisan Performer one is, but do not believe that one is that much an extrovert, appearances are usually that deceiving.
Caveats
The temperament sorter provides a free mini-result, but the full analysis costs about $15 and is well worth it.
One's Temperament is Artisan (SP) and the Character Type (ESFP); more detail is available on The Keirsey Home page.
An additional sorter based on the original results to define your kind of career aspirations is obtainable from your profile page for under $20.
One has found this useful and is no sales pitch.

Saturday, 20 December 2003

HR Departments - Homo Rapprochement departed

Would HR become the Rock Stars of the Age of Talent?
This tome is hardly a whipping post for HR Departments but a radical assessment of what function they serve.
In all the organisational upheavals that have characterised changes in organisational behaviour, focus, goals and results, one can say Human Resources or Personnel Management Departments have been the dinosaurs that have held back the winds of change.
Generally, HR represents every negative impression of resources they engage for the bringing value to the organisation. Think retrenchment, reorganisation, downsizing, rightsizing, outsourcing, offshoring and so on, quintessential HR black arts aplenty.
Reform of personnel management
There is no doubt that the context of Personnel Management is in need of radical reform. They set the parameters on which employee value is quantified and remunerated.
One has yet to see a letter from HR that recognises employee value apart from the initial employment offer letter occasional promotion or salary increase notice. HR never drives those aspects of recognising employee value.
Quoting liberally from Tom Peters' Re-Imagine!.
HR people are a classic example of "staffers" who are looked upon with suspicion ... as the ultimate paper-pushing, form-demanding, "just say no" bureaucrats.
Maybe they have earned that reputation. Maybe they have mostly behaved bureaucratically. But that is ancient history. (I pray).
We acknowledge (right!?) that this is an age where value will be created on the basis of Intellectual Capital. And if that is duly acknowledged, then we must also (obviously) acknowledge that it is an ... Unadulterated Age of Talent.
And to continue this incredibly pedestrian logical chain ... if it is an Unadulterated Age of Talent ... WHO IN THE HELL OUGHT TO BE LEADING THE PARADE, ENERGISING THE ENTIRE VALUE-CREATION PROCESS?
The HR people.
(Duh.)
If they conceive their jobs correctly. If they understand the monumental nature of their opportunity.
It is an interesting point that the board of directors recognises that their HR departments are too staid for the job of headhunting the next CEO or senior partner in an organisation.
Supposedly, to attract talent one has to be talented. Do not get me wrong, there are many talented and valuable people in HR, they are also caught up in the absurd organisational barriers we all experience that sap talent and value in haemorrhaging quantities.
The change the HR department has to under-go involves changing from law-enforcers (police officers) to lawmakers (leaders). Law enforcers need a quality of subjectivity to profile the lawbreakers.
Lawmakers are supposed to be more objective, visionary and forward-looking, shaping society in such a way that citizens are encouraged to be adherents of the law.
Lacking impetus
One recognises there involves a leap of faith to contemplate such a career realignment. However, HR should recognise that they should be at the forefront of talent resourcing, realising the potential that brings value to the enterprise.
They should create the visionary concept that makes management understand that productivity improvements come from engaging the employee in all aspects of their lives - making them happy at work whilst being considerate of their lives outside work.
HR has tried to be radical with the employee recommendation programme where an existing employee can recommend someone else for a job in the firm.
Where the recruitment processes are objective, talent involving people who have worked together before can be invited into the organisation; abuse however can be incestuous as to recruiting similar dead-weights killing value and productivity.
As pedestrian as Victorian
Enough of the notices informing us of CCTV recording possible reprehensible behaviour and codes of practice and conduct. If HR had been in the job of emancipator 21st Century value recruitment, those notices would not see the light of day.
There is no doubt that if all HR does is wrapped up in Dickensian practices of work and pay robotics, they function does not belong in the enterprise, rather it should be outsourced to Professional Service Firms that are experts to seeking useful talents that contribute to the bottom line and company profile.
One place where HR is in peril of corporate irrelevance is where permanent employees are treating so differently from contracting and short-term employees. There is some need for differentiation, but not where the firm is acknowledging value and contribution.
Not appreciating value
Typically, only permanent employees are invited to Christmas parties or functions like that, whilst through out the year, the contractors put in as much toil and sweat to bring value to the enterprise.
They are part of that whole productivity chart, bringing in fresh thinking and ideas that could be lacking in permanent staff.
They at times prevent creative teams from fossilising. An infusing of such temporal talent in HR departments might just make a whole world of difference.
Once again in the paraphrased words of General Eric Shinseki...
"If HR hates change, they are on the way to irrelevance"
The New HR Department.
The Company policy is to recruit talented and creative minds, allow ideas to flourish, recognise and compensate employee value, inspire independent thought.
Dissolve unnecessary corporate barriers, listen to reasonable comment, promote excellence and condemn sycophancy. Encourage everyone to give their best and understand why their fail to improve.
Outlaw empires within the enterprise, expect commonsense to rule in decision making whilst being objective. We galvanise change and respect the uniqueness of our talent base.
Finally, we appreciate everyone who works for this organisation in whatever role, you are really our most valuable assets and we would do everything to keep you realising your ambitions and career goals for as long as you as you work for this company.
I acknowledge the phrase Rock Star of the Age of Talent is an idea from Tom Peters in his book Re-imagine. ISBN UK 1 4053 0049 3