A rather surly place owner

Shit hot shit people

There are people quite talented in what they do and that is all they have to show. In business, they probably employ staff who are marshalled into a unit to perform with excellence on the force of the personality of one.

I walked into a restaurant this afternoon and saw one such boss, for she was not a leader, the banter between her and two of her staff was like an offcut of a Nollywood film, laden with abuse and invective, the staff progressively belittled that if it were a shrinking game, they would have been the size of ants in the space of a minute.

Suffering smiling staff

When I was noticed, I tried to put in an order and when it did not seem to be a big one, she became surly and truculent at the point of doing the same thing she did with her staff. That she then stopped addressing me directly even though she could face me, and she delivered her diatribe and belittlement through another of her staff.

All this because we were putting an order in for food even though we had bought foodstuff there the day before and had the pleasure of being served by friendlier staff. Rather than run the gauntlet of the nasty woman tomorrow, I went back this evening, thankfully long after she had left for the day and again found beautiful and helpful people to fulfil my order.

The staff saved that place of a nasty review, of the boss, no words, but the staff will perform better if they were treated better, with courtesy, respect, and dignity.