Friday 16 April 2021

Thought Picnic: Not to be taken for granted

Good custom brings returns

After work, I stepped out in my exercise garb to visit my favourite sports shop where I have bought a few trainers that make my walking a comfortable experience. From the first day I visited, Up & Running Manchester, I have always met friendly, professional, attentive, and helpful staff, from the manager and all his colleagues.

I had gone shopping for a back support brace and probably another pair of trainers when I found myself telling a beautiful story. As I was looking through the Brooks brand of trainers, I told the lady helping me out that I bought a pair for my boyfriend and he, Brian said they were the most comfortable pair of trainers he has ever worn.

A sweet story told

Checking out the other pairs, she went into the storeroom to get my size and it all came flowing out, how I met Brian, where we met, how love blossomed, places we visited, the interesting things we’ve shared and learnt together, our plans to get married and much more in between. I believe the other staff in the store were listening too as there was no other customer to serve until when I was leaving.

Whilst I did not shed a tear and I probably would have out of joy, the freedom with which one could share a story of love, the liberal and accepting attitude of celebrating with you and urging you on, the positive feeling of happiness I felt in myself and the goodwill towards us was first gratifying even as it can be taken for granted, knowing the difficulties in some African countries; it informs our desire to make South Africa our shared new home. Just the stuff of dreams come true.

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