Showing posts with label emergency. Show all posts
Showing posts with label emergency. Show all posts

Thursday, 29 May 2025

Of bigger balls of discomfort

We, the vulnerable

Each visit to the hospital presents an opportunity to observe humanity at its most vulnerable and, at times, a few at their most irascible. It also showcases the society in which we live.

Illness does not selectively affect individuals based on class, race, status, or identity. There may be susceptibilities indicated by certain groups, but these are often ill-defined.

We all visit the hospital because something beyond our control has afflicted us, and we require assistance against whatever the onslaught may be.

Do the shower inspection

In the spirit of Men’s things, while I was in the shower on Saturday, I noticed my left testicle was swollen. Signs of this, the day before, led to the feeling that my underwear was a size too small. However, I ignored that indication throughout Friday until a shower inspection raised cause for concern.

We should all be doing a shower inspection and checking ourselves, examining our intimate parts for anything unusual. Men should check their testicles for swelling, hardness, lumps, redness, or heat, just as women should examine their breasts likewise.

As breast cancer can affect both men and women, we must also be mindful of assessing those parts too.

English as standard

While I acknowledge that during my time in the Netherlands, I never became as Dutch as might have been necessary, English was generally the language of transaction in business and all matters aside from government and politics.

In Dutch hospitals, the professionals, typically multilingual, would switch effortlessly to the preferred language of the patient.

I remember a 91-year-old Englishman in my ward nearly 16 years ago who had lived in the Netherlands for 50 years, and despite his fluency in Dutch, you could still hear that polished English accent from a bygone era.

How do they cope?

However, I was taken aback by the number of ethnic minority couples who visited the Accident and Emergency Department on Tuesday morning, who could barely communicate in Pidgin or broken English. Each relies on their spouses to register and relay their issues to the nurses and, eventually, doctors.

I was left pondering how they navigated society and how isolated some might feel. Whether any would receive a proper or complete diagnosis without the ability to speak for themselves is a concern. Imagine those with a rather stifling conservative background having to speak to strangers about intimate matters affecting their partners. Are the words for those issues the same ones we can comprehend?

Much as many of these couples were parents with children who had been schooled in English, exhibiting local and foreign accents confidently and expressively. No one under the age of 16 could act as a chaperone, due to safeguarding regulations. Invariably, it is probably for the best that children are not answering for their parents regarding their sex lives and similar subjects.

Bide your time

From triage through registration, basic checks, blood tests, and consultations that led to an ultrasound scan and ultimately a diagnosis. Everything pointed to inflammation, for which I was prescribed antibiotics.

At A&E departments in UK hospitals, arriving is the easiest part, even if you were blue lighted into resuscitation. Alright, perhaps that’s an exaggeration. One can expect to be there for a conservative estimate of six hours.

Take a book, a bottle of water, a phone charger, or better still, a power bank; let your patience be tested but do not suffer for the privilege of free healthcare at the point of access, regardless of status.

Friday, 16 May 2025

Photons on the Prostate - XVIV - I Just Can't Wait

Whither the weather

As we reach the end of spring with the impending arrival of summer, the little sunshine that offers a sense of warmth might lead you to do silly things.

That is how I left home yesterday evening in shorts and a shirt without a vest or singlet. It felt warm enough to be daring. And since I wanted to make up my steps for the day, the exercise would serve as protection against the elements.

On the first leg of my outing, everything felt fine until dusk crept upon us unawares. The first supermarket I visited had the lamb I sought to buy, but I was not particularly enamoured with the brands of tomato puree.

Getting across town

I knew I had to get to the other side of town to a shop that carried the brand I needed. With barely 70 minutes to spare before the shop closed, I boarded a bus back into town and then another out to the shop. The bus traversing the route directly from the supermarket to the shop was not expected for another 24 minutes.

By the time I boarded the bus from the city centre to the shop, a cooler breeze was blowing, and I could feel it on my legs and through my flimsy clothes. The added discomfort meant I had to find conveniences when I alighted at my intended bus stop.

I just can’t wait

The shopping centre was closed; I walked into the nearest public establishment, a casino, and asked to use their toilets. The receptionist was about to tell me the toilets were only for customers, but I showed her my Just Can’t Wait card on my mobile phone.

The Just Can't Wait card in the Bladder & Bowel Community app.
She quickly retrieved a key from her desk drawer and directed me to the toilet. What a relief that was. As I handed back the key, I thanked her for her understanding. This is the second time I have had to brandish the card. When you are pressed, you can only press for the conveniences, to handle that pressing need.

Blog - Men's things - XXIV

Blog - Photons on the Prostate - XVIII

Saturday, 22 February 2025

Photons on the Prostate - XVIII

Just Can’t Wait

At the culmination of radiotherapy for prostate cancer in early October, apart from the fatigue, I had serious bladder issues accompanied with pain and the regular inability to pass urine. Any time I stepped out of my home, I needed to know there was a convenience about, because I needed one within 30 minutes of leaving home and frequently thereafter.

While I had many conversations with the Macmillan Cancer Support nurses, it was the Cancer Support Nurse Consultant that came through my employer’s insurance services who was the most helpful, in that, she had the time for extensive conversations and the knowledge to deal with issues around cancer, treatment, the management of the side effects, and recuperation.

On her advice, I got the Just Can’t Wait card and a Radar key to facilitate urgent access to conveniences when needed. The times they have been life savers and helping the avoidance of embarrassment are precious beyond expression.

Changing side effects

On one of our conferences when I talked about the changing side effects I was experiencing, she intimated the side effects are not textbook experiences that would occur as indicated in the various medical notes referenced. Some may never occur or would occur at different times for different people depending on innumerable factors. I just had to work through them.

To deal with the pain beyond easing the constriction of my much-enlarged prostate after radiotherapy, I was on Codeine which I later learnt metabolises to morphine in the body. This informed my moderated use of it to avoid addiction.

Rather than adhere to the recommended early dosage of two tablets up to four times a day, I only took two tablets at night and immediately weaned myself of it once the pain had subsided, some six weeks later.

Until recently, I have had no bowel issues, they were slightly irregular, but I had no urgency pertaining to that. Codeine could exacerbate constipation, so, I did take a laxative just to avoid complications. It never really came to that.

Please, toilet, now

However, lately, I think I have been quite daring with my outings, I have had some uncomfortable bowel urgencies that have had me considering how I navigate my city and my outings. Pitifully wielding my Just Can’t Wait Card and rushing to access a disabled toilet with my Radar key while preserving my dignity, is a test of composure without paying much heed to embarrassment. Needs must.

Yesterday, as I attended the Pearson Vue test centre to take a Microsoft Certification examination, I had missed the direct bus to the location, the alternative was a longer walk than I anticipated, and soon I realised, having a toilet nearby would be a great relief.

We are required to register at the reception but there was no time for that, I walked in and emphatically said, “Please, can I use a toilet, now?” The receptionist helpfully directed me to the toilet dispensing with the required formalities until after my emergency.

Today, halfway back from shopping for ethnic goods, I knew I had to find a toilet before boarding my next bus as I was unsure nature would allow me to avoid any embarrassment.

One would think a shopping centre would have public toilets, but what use are they when they are closed? Even as many public toilets have been closed due to cuts and other issues, I am becoming more aware of people with bladder and bowel issues are limited in their abilities to leave their homes.

The large Tesco store behind the vaunted shopping centre came to the rescue, I would not have survived realising they had no toilets and thankfully, the disabled toilets were close by.

More toilets needed

We can wear incontinence underwear or some with even more serious abdominal issues might have colostomy, ileostomy, or urostomy bags to divert waste or urine from the body where the natural organs have been bypassed due to medical issues. [Salts Healthcare: What is a stoma?]

You do wonder if some public action is required to address access to more public facilities without the need to expose oneself to the indignities, we have little control over.

I am thankful the mishaps have been minimal, contained, or have happened so close to home that they have been bearable. Life is not just finding a toilet but knowing that you can find one when needed makes life a little more fun.

Blog - Men's things - XXII

Blog - Photons on the Prostate - XVII

Saturday, 1 June 2024

Trains, bloodstains, and brains

A deathly train smash

You are always trying to figure out what persuades people to bring it all to an end. Our sorrowfully sympathetic inclination is then put upon by the public stage they have adopted to bring the screaming crescendo of existence to the deafening silence of an ignominious end on a busy intercity railway line.

You do wonder if this was deliberate, a murder perhaps, or an accident. Only some days before, the transport police published a YouTube video of a near miss at a railway crossing.

A pedestrian in a pique of nonsensical urgency had clambered over the lowered barrier gate, ignoring the flashing lights or the siren to cross and be on their way. Just as a speeding train missed sending him splattering into oblivion.

Easy living interrupted

Over an hour's wait of being detained on our train at Milton Keynes Central railway station, we were told that the remains and quite likely in many places had been removed and we might soon be proceeding to London having enjoyed the train company's generosity of a free bottle of still water.

You cannot be left in any doubt, that the incident of a human being impeding a fast-moving train is almost always irrecoverable. The definiteness of being a goner is as sure as the going is quite gone that we can agree the person is totally gone.

In the aftermath of it

We may never know the name of this victim of seemingly untenable circumstances that defy understanding. That we are caught in this temporary delay for the eternal departure of another should neither be seen as selfish nor selfless, for but the grace of God go we.

There may be regrets as there might be mourning. The emergency services attending another gruesome sight that might haunt or leave them inured, after witnessing similar tragic endings and cleanups.

As we pray for the repose of the soul of the too swiftly despatched, may journey mercies attend us to our destinations.

Life can be a fleeting thing, O that we may have the joy of living to be thankful regardless of what experiences we have had. I arrived safely over 2 hours behind schedule, I am grateful for life, security, safety, and hope.

Saturday, 24 December 2022

Taken hostage by the NHS

The sentiment applies

Our National Health Service (NHS) is a national treasure sacred cow, many of us owe our lives and health to the amazing professionals who in their qualifications and humanity go the extra mile to attend to ills and ailments that afflict us in life.

Personally, the NHS has served me well from the moment I took my first breath with the alacrity that impressed upon them to immediately find means for me to survive and thrive when I was born just around the end of the second trimester.

Besides, where I meet the NHS for acute health services from the annual influenza vaccinations to the biannual consultations for long-term care, the NHS is an efficiently run outfit with appointments made, patients promptly seen to, and activities executed with despatch.

Another place in time

Much as that selfless service remains, at Accident and Emergency (A&E), the accident of having to visit the hospital is not met with the emergency that one would somewhat expect. The NHS becomes a Never Hurried Situation (NHS) of the immediacy of triage but the interminable wait for consultation with a doctor.

We are kept in the waiting room suffering to varying degrees on seating that should never be used for more than a few minutes for hours on end, expectant and hoping for one’s name to be called to see the doctor just as the system works the clock to ensure that the statistical waiting time is at least 6 hours after arrival, though waiting for over 9 hours was the reality.

You are caught in a Necessitated Hostage Setting (NHS) because your need for the service provided by the A&E compels you to exercise patience as a patient, you cannot leave before you are seen to and if you leave you lose your place and are left unsure of the reason why you sought the service in the first place.

Invariably, you are a hostage of circumstances beyond your control as the medical review you require is not one acquired through self-help even if you were a medical practitioner.

Help is needed

Is there any wonder that when I looked at the board of operational efficiency figures of the said hospital, only one out of the 12 or so indicators met the required standard and yet, someone with a great sense of humour had posters put up in the waiting room asking for our feedback. How likely are you to recommend our services to friends and family if they needed similar care or treatment? Surely, you are kidding me.

Poster in the A&E waiting room at Manchester Royal Infirmary 

Yet, we should be grateful for small and great mercies, we left assured that all is well. A few adjustments are required but nothing to fear, our NHS creaks, yet still delivers. It could be way better, it is the kind of experience you rarely ever want to relive, if you could help it.

Sunday, 18 September 2016

Thought Picnic: My city of sights and sighs

Walk this way
On the rare occasion that I spend the weekend in what is essentially for me a hotel city, I could easily be at a loose end. Not given to much rigorous exercise until those who I have asked to teach me how to swim, find the time to send me the forms and offer me a slot, I go for walks.
Night time walks around the city can be interesting and it could be anything from 90 minutes to two hours. Easy, unaided, purposeful and consequently tiring.
Obstructions abound
On this walk, I took a different route, up the road to a section that was buzzing with more activity than I thought was possible, loud music, people outside smoking, pavements impassable, you wonder what the bouncers are there for if the patrons of the establishments they work for, block the public freeways.
Anyone who had to navigate the city in a wheelchair will probably not venture out again after one night of running the gauntlet of unreasonable and inconsiderate human impediments.
The result of excess
Of the people, in interesting states of dress and wear brought on by the excess of party, drink, food, drug and whatever else, there is much you probably would not like to see. A lady wearing one high-heeled shoe with the other in her hand, a wobbly gait that would make a silent movie a hit.
Across the road is the indulgence of emesis, the effluent of which, some hapless fellow will step into with the very likelihood of capturing the sensation of a waterslide, forget the stench. Others with eyes glazed, words slurred, gaits unsteady, just coherent enough to call out their home address before the slump in the backseat of an Uber cab. What a night, it must have been.
Emerging for emergency
The night is busy, blaring sirens of ambulances and police cars piercing the night with an uneasy cacophony in a rush to incident, accident, disturbance or crime. The price of peace is hardly won in tranquillity.
Then down the road where both police and ambulance were stayed, the aftermath was a van over a motorcycle, the rider probably survived, but very likely will see the hospital before getting home in a week, if lucky.
You can never say whether it was inconsideration, indifference, distraction or impatience, but at that time of the night, dangers lurk and so the need for more care from all users of the roads.
On reflection
I have my vices, but they are neither of drink, of substance nor of inhalation, I wear my sobriety in many places like a middle-aged man yet to lose his virginity, unaware of any of the whys and wherefores of what others over-indulge in that they are non compos mentis.
My vice is of the hidden sort, acquired at a time when I had no choice, an innocence lost to the pleasure of another and from that issues that have me railing against those who freely take advantage and face very little consequence.
Silent amongst the revellers in some doorways, however, are other people without choice, a blight on our consciences and society, the homeless verging on the helpless. We may never hear their story beyond a plea for spare change or a light for a cigarette, we have a great city of sights and sighs; may we find more sights than sighs, lifting all in aim and cause for the pursuit of happiness.

Sunday, 20 September 2015

British Airways must prosecute BAF 2276 emergency rule breakers

It is criminal
When I read of the criticism of passengers by the pilot of the British Airways Flight 2276 that caught fire just before take-off in Las Vegas, I pondered about the attachment of people to things.
This was a situation where everyone was in grave danger, a fully fuel laden flight with one of the engines on fire, one should not contemplate the consequence if they were not able to evacuate saving 172 souls.
Yet, in the emergency as observed in the picture that accompanied the news story, there is at least two passengers running from the flight with their bulky hand luggage.
What informs this attachment?
Their getting their so precious goods could have been the difference between life and death and there are too many stories through our humanity where the attachment to things has meant the end of all things for that person and a story of regret told by others.
Part of the aircraft safety instructions suggests, maybe advices, but should command that when an evacuation emergency is in process, we should abandon all whilst ladies take off their heeled shoes and make for the emergency exit in an orderly fashion.
Putting goods in or taking goods out of the overhead bins in an aircraft is rarely the smoothest activity. Even in premium class, the space is tight, people can hardly pass by when one is either loading or unloading the overhead bins. In an emergency, accessing the overhead bins is not only an impediment to safe evacuation, it presents a grave risk to passengers and crew alike.
How we endanger others
Only last week I was doing the mandatory health and safety course at work and I noticed that I risked prosecution if I ignore alarms for fire drills or real emergencies. The fire warden usually leaves the floor or building last, it means they are under obligation to ensure everyone has vacated the building or they and the organisation can be deemed negligent.
I think the same rule applies to disembarking an aircraft during an emergency, just as it is the age-old rule that the captain is the last to leave a ship in distress.
Yet, there is a psyche of acquisitive hedonism that seems to possess the mind of some who regardless of how their life is endangered cannot be separated from their things and I fear that things will be the end of them.
A prosecutory deterrent is necessary
However, the need for a lesson of deterrence must not be missed, the said people who ignored the basic safety rule by picking up their hand luggage must be sought after, prosecuted and have heavy penalties imposed on them. It might not moderate their behaviour to things, but it must signal a complete intolerance of people who selfishly impede an emergency evacuation exercise foolishly endangering themselves and most especially and unreasonably the lives of others.
Yes, they got away with their lives and their precious things, but this must never be the end of the matter and I hope it isn’t. They were lucky but they took unacceptable chances that could have led to grievous consequences and possible loss of life. I would hate to have people like this on my flight, anyone should.
If you feel you are boarding a plane with your most precious possessions and I think everyone is, it is our lives most of all, get insurance for your goods at the very least. If in an emergency we are to evacuate an aircraft leaving our things, with life all things lost can after a temporary setback be regained, a life lost, is a life lost, hopefully without the tag of foolishness.


Tuesday, 22 April 2014

Opinion: Save the children from these people - Part II - The Boko Haram Abduction of Girls

Abducted and enslaved
In Nigeria, two issues are conflated with a religious dimension to them but the worst of it is the pain of parents not knowing where their children are.
It just makes ones blood run cold that for over a week, about 230 girls were abducted from their boarding school by an extreme religious sect, Boko Haram.
What compounds the issue is that over 40 girls have managed to escape, some during prayers or when they were already pressed into slavery cooking for the terrorists.
We must note that none of the girls have been rescued by the authorities, they escaped and one cannot say if any in the process of escaping have been recaptured by Boko Haram and probably summarily executed for their daring-do, the thought just makes one shudder.
It is just unimaginable
Considering how many of these sorts of religionists have persuaded sexually repressed men to become suicide bombers with the promise of 72 virgins in heaven, one cannot begin to imagine the possibility that the girls are also used as sex slaves and forced into marriage completely against their will and without any justifiability apart from atrocious criminality.
For the principal to say not enough is being done to rescue the girls is not just a damning indictment of the security services, it beggars belief that for a region under a State of Emergency the Boko Haram brigandage literally has writ large to perpetrate unmitigated and untrammelled evil and criminality with fear that they even visited the federal capital with a bomb last week.
What are they doing?
One also asks how it is that the escapees do not seem to have been debriefed to pinpoint where they escaped from and have the encampment surrounded as they lay siege on this rotten escapade.
Yet, one understands that the Nigerian security services are more trigger-happy than considered to be sent into such a domain without it resulting in carnage. What we need is probably people able to contact and negotiate the release of the girls in some sort of quid pro quo arrangement leaving the fighting until another day when there are no hostages at risk.
That the parents had to hire vigilante groups to go after the Boko Haram registers on the scale of extremely unfortunate and beyond words.
Failed by the system
We as Nigerians are sadly constantly failed by a system of leadership and apparatchiks completely bereft of empathy and redolent of their responsibilities we have to do everything for ourselves including go after terrorists to obtain the release of our most precious offspring.
How have we been so accursed with a system that sees no urgency and necessity to be out there, working everything possible to get the girls back is beyond sadness, it is a tragedy.
It is not enough to pray for their release unharmed and unscarred, we need the authorities to assume responsibility and start acting responsibly so that no other lives are put in peril in the quest to get the girls back.
My heart goes out to the girls and their parents along with the staff under whose care they were but would have been helpless against a marauding atrocious and rabid religious mob that has no respect for anything either of humanity or of the deity they claim to worship.
Yet we must save the children from those who have no sense of responsibility in their quest for aims that debase our humanity.

Friday, 8 June 2012

Nigeria: My Observations of the Dana Air Crash Aftermath

Untold tragedies
Last weekend, Nigeria was hit by unimaginable tragedies that would have far-reaching consequences and hopefully significant changes for the good in what we are and who we are as people and part of the greater humanity of the world.
To have two air crashes in the space of 24 hours was just unmitigated disaster that had to be systemic in its Genesis and utterly appalling to all concerned, only the whole truth can begin to assuage the pain of loss suffered by all affected, the loss of life in both tragedies just leaves one numb as questions linger.
From what has been observed, reported and gleaned from most especially, the Dana Air crash on Sunday on the outskirts of Lagos, it is pertinent that some fundamental issues be highlighted in our approach to disaster and emergency response in Nigeria – these need to be addressed by all forms of communication, information dissemination, education and public enlightenment.
Bad or negligent maintenance?
The comment I had with regards to the cargo plane crash in Ghana of an aircraft that took off from Nigeria was related to the assumption that the brakes had failed. I opined that no matter how badly an aircraft is serviced, brake failure is not what you expect to hear of, it would appear I had spoken too soon on the matter of airworthiness and aircraft safety.
The next day, with less than an hour in the air and approaching Lagos to land, Dana Air lost its two engines and crashed into a highly populated area of Lagos, there had to be something fundamentally wrong with the aircraft for it to lose two engines on such a short flight, we hope that the black boxes reveal much more about why this happened.
Initially, there are these issues, our preparedness for impending emergencies when Mayday calls are made and what possible action the crew might have taken after the Mayday call to avert ploughing into crowded areas.
Obviously, the matter of maintenance of fleets of aircraft, their airworthiness, the age of the fleet and the other issues surrounding the regulation of airlines in Nigeria are brought to the fore by these tragedies, one will hope that all systems and processes have been above board but serious doubts remain.
Feeding our bizarre appetites for the macabre
On the ground we were met with another set of troubling circumstances.
Crowds had gathered out of curiosity and interest to view and gawp, not doing much to help the victims of either the crash before the plane exploded or those whose houses had been demolished by reason of impact and collision.
Then the first pictures that appeared showed the crowds standing on parts of the destroyed aircraft risking the contamination of essential evidence that would have had to be gathered to determine the cause of the crash.
Soon afterwards, other pictures appeared in their full gruesomeness of the presumably dead in some cases and possibly gravely injured but barely alive. The picture takers had no scruples about posting the grotesque, macabre and downright intrusively disrespectful of the victims as if they were doing a great service of wholesome dissemination of information.
It behoves one to condemn in the clearest terms the inurement we have acquired to tragedy that we think nothing of sharing these shocking pictures almost for the fun of having the technology to project the utterly reprehensible – we have seen the same in the appetite for sexually explicit rape videos, the unfortunate blowing to smithereens of a bomb disposal officer and much else – you wonder where does the savage Neanderthal in us stop gaining ascendancy and allow a sense of civility and humaneness to make us cultured humans again.
The crowds and civic responsibility
What annoyed me the most was the way crowds impeded the access of emergency services to the accident scene. You wonder if we need basic civics classes to be told and to know that emergency services should and must have priority of access, right of way and literally no impediment to getting to an accident scene.
Their ability to access the scene without obstruction and then the ability to leave the scene freely with victims for medical care must not need for anyone to be informed. Alas! I learnt something of Nigerians I somewhat did not know in 46 years of being associated with that country, we are ostentatious, hedonistic and found with the most modern of things but are primitive, backward and ignorant when it comes to emergency response either by the services or by the reaction of the people at large – it was at first shameful, then unforgivable and ultimately beneath contempt.
That the armed forces had to use whips and twigs to beat away the crowds like animals to cordon off the place for the emergency services and investigation of the air crash site speaks volumes, there are issues of crowd control but more importantly as a matter of civic responsibility people should just know to make way, disperse and make allowances for constituted authority to have way.
It is something we most definitely have to address, probably to promulgate laws that criminalise people and owners of any obstructions in the way of emergency services when they are out to fulfil their urgent duties.
Fuelling oil fires with water
The fire services unpreparedness in dealing with an aircraft fires, was evident from one of the pictures I saw. Water? At first, they did not have enough to quench the fires, but more importantly, aircraft fires are doused with foam because the active propellent is kerosene – water is the very last thing you need to attack a burning inferno fuelled by petroleum products.
Now, the houses that caught fire by reason of the accident might well have needed fire-fighting with water but I doubt a distinction was made of what caused the fires and how to tackle each fire as they raged.
To read that rescuers clashed at the scene of the crash just took my breath away. What were they thinking? How could they not reach a compromise of coordination for the sake of those they came to help? Even in the midst of such great tragedy egos and megalomania reared its ugly head as if this was some competition or contest for a prize – it is shameful.
Rescue minded even when recovering
Then, the authorities had immediately switched to recovery mode as soon as the crash was announced saying there were no survivors when information suggested the plane did not catch fire for another 20 minutes after impact giving the impression some might have survived the crash only to die from negligence and the lack of sensibility of gawking crowds when at least some rescue attempts should have been made.
This informs our mind-set of disaster, we are so lucky in sub-Saharan Africa not to suffer from earthquakes else no one will care if people were buried alive and died weeks after, people discovering the bones many years after the event.
We need a new thinking to disaster response that all is not lost until we have done all possible to assess, access, investigate, review and confirm by examination that indeed, all is lost. The first action should always be to rescue possible survivors and the recovery of remains must be the very last resort without extinguishing all hope.
The last affront
As if the tragedy was not palpable enough, the flight manifest was made public long before all relatives and survivors had been informed of the tragedy. In a country where the management of data is poor and the collection of the same for use is sketchy, one might say the only way to get the information out was to publicise it but for people to first learn of bereavement on social media or the news wires before they were individually and personally addressed as they waited in vain at the airports or watched television at home does leave much to be desired.
We have to have better ways to handling this kind of information, with dignity for the victim, with respect and consideration for their relatives and survivors and much more with a sense of compassion. The press comes after those particular humane needs have been satisfied with all due care and attention.
People with hearts of gold
My friends, there is much to think about after this tragedy and I am moved at the way people have acted with great resolve and initiative to help the victims on the ground, to obtain therapy and counselling for families, to gather help and succour for all concerned – we have the capacity for great human compassion, you sometimes wish a few more of those with minds like that were there to help in the immediate aftermath of the crash. See #DanaCrashAction
Other views on the Nigerian Aviation industry can be found in the links below. Presented as tweets.
Nigerian Aviation: Break It Up To Make It Up – by @DoubleEph http://t.co/WVCUVanv Nigerians have no business running airlines.
Great reporting from @yibukun & @jongambrellAP on the horrible #Nigeria plane crash. http://soc.li/omx2vPE
BBC News - Lagos plane crash: Nigeria suspends Dana Air licence http://bbc.in/NeMq72
How old is your plane in Nigeria? http://is.gd/x3QNtm by@jeremyweate Then in the United States http://is.gd/ROplio Crikey!
BBC News – Global Air disasters timeline http://bbc.in/qMyUmf

Wednesday, 30 March 2011

Nigeria: A Robbery ReTweeted and Reported

A robbery ReTweeted

I was engaged on one of my usual late night Twitter conversations when a ReTweet appeared announcing a robbery taking place at a Lagos suburb address, it appeared desperate – in fact, any robbery in Lagos is desperately a matter of life and death.

As I experienced some 23 years ago, we were at the mercy of callous and ruthless armed men who went about in groups of 10 or more and had no compunction about shooting any of their victims, if it so caught their fancy.

One could well imagine either the victim sending the Tweet or someone witnessing the event from somewhere else; in either case, it would appear the person could not call the police.

We conversed about getting the phone numbers to the police stations and opined about the non-availability of toll-free easy-to-remember numbers; in the end we obtained a number of 11-digit phone numbers shared on Twitter and eventually some easy-to-remember toll-free numbers 767 & 999 that could be called within Lagos that were found to be working.

Call from anywhere

Meanwhile, one of my Twitter conversants called the police and reported the incident, they at first did not know the address but after a clearer description of the location they said they will “detail” (Nigerianese for instruct) to attend to the situation.

This was thanks to a Google search for the address and the indication of some landmarks. It goes without saying that our Nigerian cities need to have postcode identification amongst other signifiers to help agencies locate places easily.

Living in the Netherlands, I first felt I would not be taken seriously if I called but I eventually did call the Lagos Police Emergency Number which was 002347055462708.

Acting on it already

Someone at the station picked up the phone and I introduced myself as a caller from Holland, which surprised them as I gave them the information that there was a robbery reported on the Internet that needed attending to.

I was passed on to another officer who first asked if I had called earlier, I hadn’t; but I was informed, it transpired they had already been called (this, I think would be the call they received earlier), they now knew where the problem was and he told me the police official in charge of that location had been detailed to visit the address with a troop of police officers.

They seemed to be confident of what they were doing and I thanked them for seeing to the situation.

One can only hope that despite the trauma of the victims of the robbery the robbers do get caught and the victims are OK after their ordeal.

Usefulness of social media

For those who have pooh-poohed the usefulness of Twitter for anything especially in Nigeria, I would hope that this inspires people of the possibilities; starting with the presence of mind to Tweet an event through to the interest of others to act on the information received with the hope that something can be done.

In this case, I believe the police received at least two phone calls about an event and if anything, they would have been geared up to deal with the situation, promptly and with dispatch.

With the elections coming up in April 2011, every social media tool along with mobile phones should be employed in ensuring we have free, fair, transparent and honest elections – it will only happen if we all get involved, the people on the ground reporting and others disseminating and sharing the detail with others who can act on the situation or crisis.

With regards to the elections you need to go to ReVoDa | How it works we have the tools, it is time to use them to our best advantage especially in sticky situations.

Tuesday, 19 October 2010

A fire drill to nil

They’re out we’re in

The day at the office was not supposed to be as eventful as this. My main system at home had a major hiccup such that what I used to be able to do at home now had to be done at the office.

The hours of the mid-afternoon, I looked out from the window of my fifth floor office to see people trooping out of the building as if for a fire drill.

It had me wondering why people from one wing were being ushered out and the rest of us being left to burn, in fact I did surmise to colleagues about their testing the firewalls just to ascertain that they were fire-proof.

Beckoning our charred remains

A few minutes afterwards the alarm did sound at our end of the building and an announcement was made in Dutch for us to vacate the building with the instruction not to use the lift.

I picked up my hat and cane and made for the stairwell walking down at pace in order not to hold anyone up; on the ground floor we were held back by the automated pass-entry system which each of us had to use to step out to the reception where another crowd waited to get out.

Once we were out we were herded like sheep, no instructions, no guidance just taking the cue from those who had gone one before.

After we crossed the road to the other side we noticed a fire engine, a fireman disembarked with a portable fire-extinguisher and entered the building we none the wiser about why we had to leave the building.

No (E)mergency in this Respons

Soon afterwards a Quick Respons Team vehicle arrived, it made me wonder whether the sign-painter was trying Dutch, English or a Dutchified version of Response without the “e” and there was no space for the “e” in case you thought the “e” had fallen off.

The fireman came out of the building a few minutes after and we were ushered back into the building in what might well have been a fire drill but not by any standards brilliant.

Why it failed

The questions I had in mind were many:

Why the alarm had been going on at in one wing of the building without notifying the other parts of the office block.

Why the announcements were only made in Dutch when it is clear that most functionaries in the building work in a bilingual situation with the possibility that a good few did not speak Dutch but at least manage English.

Why the exit gates were monitored when they should have been open especially if the exit process involved panic or a stampede.

And what for?

Why no one bothered to explain what the reason was for evacuating the building – even if it was a fire-drill, it would have been to simulate the process to managing emergancies that could be fires, bombs, leakages or any dangers that would have necessitated conducting the exercise.

In my view, for all the people in high-visibility vests appearing to know what they were doing and probably returning to some debriefing to pat themselves on the back for a job well done; this was a farce at best and I really do not pray I am in this building when something really serious happens because I honestly cannot trust the “Quick Respons Team” to get me out quickly, safely and securely.

Fire drill assessment – Fail.

Thursday, 31 January 2008

Averting insanity

The need to talk

My write-up last Saturday about the need for a corporate counsellor in high-pressure environments or highly stressful jobs which require competences that tap resources of human virtue as mental strength, courage, boldness and calmness cannot have been too apt for its time.

Reading yesterday that a co-pilot broke down completely to a point that he had to be restrained and then committed to care makes for a disturbing development in the workplace.

Co-pilots are real pilots

The usefulness of a co-pilot cannot be overstressed as one can remember that the crash-landing with the survival of all passengers just two weeks ago at London Heathrow Airport was handled by a co-pilot.

It might be easy to dismiss this unfortunate person as crazed and hence an exception, but one must consider why people who seem to appear normal suddenly collapse into a heap of nerves or irrational behaviour requiring restraint.

There must be trigger factors which some sort of assessment or review should be able to detect or determine before things get out of hand.

The pressure they are under

That this happened to a commercial pilot whose responsibility includes the safe transport of souls and the expert management of an expensive conveyance vehicle in interesting.

Interesting because pilots are supposed to be tested every six months – psychologically and physically – these tests being conducted to arrest extreme situations as the one reported.

The typical flight time from Toronto, Canada (YYZ) to London Heathrow (LHR) is 6 hours 50 minutes (SideStep.com), which means for almost 6 hours the man was calmly doing what a pilot would do until he suddenly went bonkers.

Crew together or not at all

He was then restrained in an Economy Class seat as the captain requested a medical emergency landing at Shannon Airport (SNN) in Ireland, whilst donning a regulatory oxygen mask for the remainder of the flight.

Airline crews work as teams and since of the crew had taken ill, the same crew had to be grounded for alternative crew to take the aircraft and passengers to its original destination of London Heathrow some 8 hours behind schedule.

Meanwhile, I do hope the co-pilot recovers from his illness; it is unlikely that he would resume flying soon.

Needs must be addressed

There however has to be opportunities to address mental health concerns with sympathetic professionals without attracting the stigma of being mad or the sobriquet of being a loony.

Our work environments now require ample space to vent our spleens before we implode on our circumstances and self-destruct in minutes.