Old Printers Never Die

Printing desires

My career in information technology does not have office doors or opening hours when I visit friends or relations. There is usually one little problem that requires a good looking at and sometimes I will think up an elaborate solution just because fundamentally I believe using computing tools should be a pleasure to the user at work and at home.

Recently, my cousin just wanted to print to an old printer she was never able to get to work with her laptop – what she wanted was a simple solution and decided to have a look.

Her idea was to connect the printer to her laptop whenever she wanted to print anything but that presented a number of inconveniences I felt should be eliminated.

It’s old but not to be sold

First of all the printer was a HP LaserJet 4L printer, it think a second generation one because it a non-detachable USB cable that went into that back of a not easily accessible old desktop running Microsoft Windows Vista.

Immediately, I thought I could share the printer and that would mean everyone would be able to use the printer over the wireless network.

I have always hated Windows Vista security and the idea of each person having to log on to the system to print was just extraneous, they all belonged to the same IP subnet but each computer was in a different standalone workgroup – all functions of inconsistent installation methods offered by Microsoft.

I shared the printer and then removed password protected sharing which meant any printers and the Public folder were open for usage to those on the network.

Where is the driver?

I started with my cousin’s laptop which was running 64-bit Microsoft Windows 7 Ultimate Edition, it saw the printer but could not download the driver from Microsoft Update. Hewlett Packard said the driver was contained in the installation of Windows but there was nothing I could do to get the driver.

I modified the properties of the printer to allow the Microsoft Windows Vista to render the print jobs for all clients and tried again to no avail. Then I got the printer to work from other laptops running 32-bit Windows 7 of various editions – the installation just downloaded the driver from the Windows Vista system.

Now, if Hewlett Packard was saying the printer driver was within the Microsoft Windows version and consequently obtainable from Microsoft Update but during installation it bombed out searching for the driver automatically, somehow, there had to be a way to obtain the printer driver because Hewlett Packard was just not providing one.

What was even more surprising was none of the forums I contacted had any clearly thought through solutions, it all seemed like some trial-and-error activity eventually solved the problem and that was just not enough for me, I had to understand the how and the why.

Aha!

The most persuasive solution offered was Microsoft has my printer driver, so I decided to search for the printer driver on the Microsoft website.

That is how I came upon the Microsoft Update Catalog, it expects you to be running Microsoft Internet Explorer or a browser with IE Extensions else in my case running Google Chrome thanked me for visiting before asking me to upgrade my Internet Explorer installation.

At the Microsoft Update Catalog, you are presented with a text search box into which you can type in your search terms, I was specific – HP LaserJet 4L – and that offered a number of choices two of which were for PostScript drivers – those were not the ones I needed.

Getting the driver

The description of each driver is clear enough, with a button to Add [1] the driver require, as indicated in the graphic and once the drivers required are added, click on View Basket [2] to see the added driver(s) with the option to download.

Clicking on the Download [1] button on the graphic below presents a dialog box asking for where to save your downloaded file(s) and the downloaded file is a Microsoft Cabinet file with a .CAB extension.

You can either extract the files into a folder but right-clicking on the file and choosing where to extract the files and then install the drivers from that folder using the dialog that appears after Windows Update fails to find the files needed or use the Windows Package Manager (PKGMGR.EXE) from an elevated privileges command prompt with the command line:

pkgmgr /ip /m:.cab /quiet

This integrates the driver into the system so when the driver is being searched for by the wizard, it will automatically be found and installed.

In conclusion

The long and short of this treatise is, if the manufacturer of any of your old devices suggests the driver you require is available within the operating system or from Microsoft Windows Update but the drivers cannot be automatically found and downloaded – go to the Microsoft Update Catalog and get the driver you need.

Your old devices need not be replaced because of the frustration of not being able to find the right driver or because the forums that should provide clear directions just assume too much of enquirers and their knowledge of these things.

The Vista from my Windows

Melee with meals

The past 5 days, one can say life has revolved between the hotel and the daily conferences which could be exhausting to say the least.

Despite the issues I have with the hotel I ventured into the hotel restaurant last night for a meal because I could not be bothered trawling the whole of Barcelona for a restaurant and a table for one.

As I got there, there was no way of knowing that one room was meant for groups and the other for non-groups, waiter spoke no English and reeled out probably 20 sentences to me on Catalan and I just looked at him like I had just seen an alien.

Eventually, someone came round to show to be some nondescript room with no atmosphere and left me there as if I was in detention. I managed the entrée and touched the main course, refused the desert, which left them worried that I did not like the food nor the service - this time someone from reception came up to chat and find out what was wrong.

Well, what I hated was the fact that being a lone eater the room should have had a bit more atmosphere, a waiter about, probably some music and maybe more people - in the end, eating alone takes away from the pleasure of dining and definitely, in my case, the food would not go down.

It is amazing that one is in Barcelona, an international city that once hosted the Olympics and has quite a big tourist throughput but very few people in the hospitality industry speak any English.

I believe

I attended 4 sessions again and Microsoft might just have won a convert and that is what I said about these events. They are like evangelistic crusades with apostles, prophets, teachers, evangelists and pastors preaching the gospel of Microsoft and performing miracles in the name of Microsoft.

The wonder, the excitement and hypnotism - you get carried along, carried away and voluntarily brainwashed as the mass hysteria consumes every opportunity to resist the urge to succumb - when I get back home, I would be installing Windows Vista.

I came here a sceptic and would be returning a believer; the cynicism has been cast out with evidence of glorious vistas of operation, performance and technical goodies you cannot ignore.

The jewel of the conference has to be Mark Russinovich; a super-geek that looks nothing like the geeks you know - the man knows the internals of Windows and how to look under the bonnet better than any Windows mechanic I have ever seen - he makes tools for every single thought or idea he might have had about extracting information from Windows about what is going on.

He leaves you wanting to go home and get your hands really dirty, solve problems by really finding out why the problem is there, break it down and then fix it up nicely, whatever session he has going, I think I would be lapping that up.

Blogging for whatever

I attended an afternoon session about blogging, and I have been thinking about how to do a bit of technical blogging and veer a bit away from the general stuff that I regularly write about.

I have not decided if I should host that on a separate blog and leave that in this setup; the panel views differed on that matter, but the most important advice was to keep your personality within what you do.

Obviously, people blog for all sorts of reasons, some are fully technical and others are light-hearted - there is a broad spectrum of opinions and views.

Quality and quantity really depends on what you are writing about and they are relative issues, it appeared my blogging frequency was a lot higher than those on the panel, but then I suppose if I had to write purely technical stuff, I might not be delivering stuff with this kind of regularity.

Someone asked about blogging trolls, people whose existence is exemplified by rotten commentary and rude inserts - we agreed that each person's blog space is purely theirs and people who do not respect that principle do not have to be acknowledged.

Whilst I accept anonymous comments I expect people who leave negative insulting comments to also present an identity, if not, I just delete the stuff. If you cannot stand by what you have to say, you are a non-person and non-entity - whilst I would know your IP address, it is a waste of time giving such people time.

If I do go technical with some of my blogging entries, I would suppose it would still revolve around my experiences with analogies, allegories and inferences - I suppose that is the best way to blog - your views and well-researched opinions about how you observe things or how things affect you.

TechEd IT Forum a must

On already with the last day of Microsoft TechEd IT Forum and I am already planning for next year - thankfully, I do not have to run the gauntlet of corporate inertia in arranging for these conferences, I would expect any technical mind that manages and builds infrastructure in the enterprise should be here.

If only CIOs and IT Managers realised that this is no freebie holiday jaunt but an essential element career development that their staff should enjoy. I mentioned this at work months ago, but it all fell through for them and many other projects do because of the lack of adequate exposure to how things are done implemented elsewhere.

References

Mark Russinovich

Skirting the issue

Ladies and Gents

I once was in an office block where the gents and ladies alternated on each floor just in case one column of drainage went out of order, however, there was once a time when some playing a prank switched the signs between the ladies and the gents.

Being one to check the signs even though subconsciously one knows which is which, I ended up in the ladies that was the gents and wondered what that extra bin was about - it took a call to facilities management to sort it all out.

So imagine when the big sign outside shows gents and you find that there are no urinals and all the cubicles have those extra bins apart from the fact that each door to the cubical has the internationally known sign for the lady and definitely, it looks like one is really skirting the issue of gender representation.

Expect Windows Scenic

That is not all, we have Windows everywhere but looking out still, not one is keen on the vista at least not till it gets quite scenic and that would not be for a while. Every time a speaker asks if there are Windows Vista installations out there, nary a hand goes up.

Well. Everyone is wary of that thing, in fact, much as the trumpeting of the features and qualities are almost too deafening to hear anything else, I learnt at the beginning of my IT career that I do not want to belong to the group of those they call "Fools Rush In". Basically, when it comes to operating systems, the smart money is not to boldly go where no one has gone before, but to see from afar the ones that have fallen and then chart your course round their mistakes and experiences.

Let someone else find out if the world is flat before you get on your boat and fall off the edge, I would be rolling out Windows Scenic when it arrives as an update to Windows Vista - meanwhile, I would toy and play with it.

Tradeoffs with the Taliban

The day was quite eventful and I attended 4 sessions, I failed to get into a hands-on lab for a product I believe solves a lot of my problems but there are other things I want done that it does not cover. It is strange to witness the fanfare accompanying one product and then hear questions that make the product look almost half-baked, that is life.

In lieu of the hands-on lab I happened upon a security treats and trade-offs seminar and boy, that was engaging, entertaining and enlightening - who would have thought with the Security Taliban I grapple with at work, security could be so refreshing.

This morning, I am numero uno for the hands-on lab. Off I go.