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Showing posts with label guide. Show all posts
Showing posts with label guide. Show all posts

Wednesday, 21 June 2023

The world that comes to us

Saying a little prayer

It was one of the strangest requests I had encountered that left me rather unsure of how to respond. He walked in off the street like everyone else who I had greeted that afternoon, now over 200 of them in just over 2 hours, strangers all, interest common.

Before I could greet him, excited as he was, he asked if I could pray for him, I had a sash on and an identity badge, but I had to protest, I am not a member of the clergy. I was at a confluence of belief systems that have shaped my spirituality in interesting ways. I would expect in the Church of England, you might pray with the spectacle of magisterial homiletics, whereas depending on what spectrum of the Evangelical persuasion you are, let’s not even begin to speculate.

He asked me to light him a candle as he was a bit scared of fire and still insisted I pray. So I did with the almost confusion of the laity doing what they were not trained to do and the mumbling of understanding his distress, a few strong words to remedy the situation that bothered him, for which I believe he was full of faith that coming to the church to ask to be prayed for will help. He left, just as he came in.

The world comes to our cathedral

It was the end of my first shift as a welcoming guide to the Cathedral and what an experience it was for me, that I learnt a lot more than I seemed to offer in terms of the basic information about our cathedral. If I do decide to do this regularly, there is a big consideration to have, the strain on my back as I steady myself with my walking cane, in that 3-hour stint, there were times I did have to sit down because the pain was getting uncomfortable and unbearable.

Visitors came from near and far, alone or in numbers, as family, with friends, in groups with purpose or just on a detour, with lots of time and sometimes barely enough to gather the spectacle of architecture before going on their way. When I asked, the nationalities and the small talk made a connection in my wayfaring archive of what a friend calls my library of seemingly useless information that just becomes pertinent for that engagement.

Probably more than a quarter of the guests were someone living in Manchester bringing someone visiting for the first time. I do not think I encountered anyone from Central or South America, but all other regions presented a representative from many places I had been to and could I remember something quite significant in the exchange.

Learning to learn more

For me, there were two things that stood out, visitors who said they were visiting from Kurdistan and if there was any justice in this world, the people should be a country, but I did ask which of the many Kurdistans as I thought they were at least in three countries and I was informed it was 4 countries, I soon realised from my knowledge of geography that was indeed true.

Another couple came in with beautifully trained and behaved dogs and their visit to our cathedral for which they wanted a more substantial guidebook than the simple folder pamphlet on offer that needed updating, they eventually found someone to help. It was in a later conversation that I learnt that there were 42 cathedrals in England, visiting ours was their 39th, they had two more to visit in Yorkshire and the last was undergoing extensive renovations, so they will have to wait to visit.

To be more effective, I need to develop beyond the platitude of welcoming to becoming an informed tour guide. There is so much to know about our cathedral, its history, the architecture, the windows, the majestic pipe organ, its function, the furnishings, the chapels, the memorials, the statues, the many influences from when there was a building in the same place from the 13th Century and the 600th anniversary of its establishment as a collegiate church.

There is a lot more to think about of my experience today, however, what is most important is, I enjoyed welcoming people to our cathedral.

Sunday, 24 March 2019

South Africa: Tourist shops full of bric-a-brac and no useful brochures

In company for moments
I would have wanted to reflect more and write a lot more on my last trip to South Africa which has the uniquely amazing complement of spending it in the companionship of my partner.
Many things in life can probably be enjoyed alone, but nothing beats the sharing of experiences and moments with a soulmate. The times we visited places and observed, nature, placement, event or exhibit from different or similar perspectives then commented to each other with interest, engagement and involvement were too many to mention.
Many beautiful places to see
The City Sightseeing Tour of Johannesburg was the beginning of shared experiences that were not just between us, the many pictures taken of the locations around the Constitution Hill all into Soweto and back, made for an eventful and unforgettable day.
After our day out at Zoo Lake, there were visits to the Walter Sisulu National Botanical Gardens, Lilliesleaf Farm that gave rise to the Rivonia Trial, Hartbeespoort Aerial Cableway onto the Magaliesberg Mountains overlooking the Hartbeespoort Dam and then the Ditsong National Museum of Natural History in Pretoria.
I don’t want tatty bric-a-brac
All these locations seemed to have shops for souvenirs, African goods and bric-a-brac, however, they were all lacking in essential carefully curated brochures or books about the locations we were at. The gardens, the farm, the dam and museum all had oodles of information about nature and exhibits, many panels of information that you could read throughout the site, and except if you were snapping away with your camera, more than half what was observed would probably be forgotten.
The purpose of a site location brochure or book is not only to document every aspect of the broadly tourist location but also to give background and context to all the features on display. This is a job that can be given to academia in South Africa and I think they would enthusiastically engage to help in this regard.
I want to leave these locations with experiences, sometimes I cannot see everything, having a brochure or guide in at least English and some other languages can make any visit a rewarding and educational experience as one reads up on the detail of where one has gone.
This must be a critical project
The shops did not serve any of the tourist locations well, even when I had previously gone to the Voortrekker Monument near Pretoria or the Kirstenbosch National Botanical Garden in Cape Town, there was a dearth of useful information to take away beyond the on-location experience.
Having travelled around the world and seen that even museums and tourist locations put some work into producing brochures, books, manuals or guides. It is my solemn advice to whoever is in charge of Tourism in South Africa to make this a critical deliverable with the utmost alacrity.
The memories I captured can be found on my other blog.