Thought Picnic: Tragedy has no favouritism

All in a day of our humanity

The past 24 hours have been filled with rather unfortunate circumstances that, as observers reflecting on the truly life-changing issues, we need to be mindful of the opinions we hold and express, so we do not fall into the irony of becoming victims of our own views. More pertinently, we must also be mindful of the company we keep.

In both cases, the unfortunate and the unintentional have come to the forefront, with consequences including loss of life and loss of position, status, and prestige. We must wonder how parts of our past can have the power to haunt us into the present, shaping our future.

We are limited by our humanity

While we, as humans, can have anticipation or foreboding, we sometimes lack the foresight to consider the consequences of our current relationships. Yet, we can be judged harshly when situations and circumstances obscure any indication or premonition of worse outcomes.

Then again, what would be the thrill of living if we knew everything beforehand? Insight, ideas, and inspiration are useful, as some guiding principles can distinguish the wise from the foolish. Accepting our past foolishness and follies while seeking to learn from them, through personal experience and reflection on others' stories, is an important part of education in life.

What we exploit can also exploit us

What I cannot shake from my mind is how some have capitalised on resentment or exploited the basest instincts of human nature to gain advantage, often at our expense. We find ourselves acting against our better interests, persuaded by lies or obfuscations that have become the accepted truth.

The standard of conversation is now measured by groupthink, with risks of ostracism; everything is polarised, leaving no middle ground or room for disagreement without becoming disagreeable. Entrenchment is preferred over engagement; everyone is talking, but few are listening, unless they are only hearing what they want to hear. Confirmation bias is trending, rather than the challenging of assumptions.

The cost of such polarisation and the othering of differing viewpoints is often dismissed as irrelevant, inconsequential, or even evil. Victims are often not the purveyors of doom themselves but those who perpetuate a narrative that rarely presents the full truth, who also fall into the same doom. Occasionally, even the hunter falls into their own snare.

Victims are not just others.

Oh! The handwringing and the condemnation of consequences that would have created other victims long before it touched them, usually those safe and insulated within their privileged cocoon, are rarely naïve and often malevolent without any sense of hypocrisy.

They delude themselves into thinking they are safe. Yet, tragedy is often dispassionate, selecting its victims indiscriminately, to include those who have been the prophets of everything that ails us with their populist oratory.

If there is anything to ponder, it is to be mindful, watchful, considerate, and humane. The past holds us, the present is a gift, and the future remains unknown. May we, in the present, create a past that paves the way for a future filled with contented happiness rather than rueful regret. So, help us, God. Amen!

Thought Picnic: Time

Time is not a property

Time is a gift we usually do not use properly or cherish its utility. The time we should make for ourselves, for others, or for things. Using time judiciously without wasting it, for ourselves or for others.

The reckoning accounted for in the scheduling and keeping of appointments, giving little room to tardiness out of consideration, courtesy, and respect. We get away too often with not being punctual and having excuses for why we have failed on our part.

There are many facets of time and timekeeping, having an agreed datum for a time reference, that time is not just ticking away, but correct on every timepiece in whatever location, so no one is confused about what the time is. If any time is askew, it should only be in a reasonable margin of error of the magnitude of a few seconds and never more.

Time is a generous gift

Beyond the exactitude of time, the most critical use of time is finding the time and making the time to cultivate relationships, to create wholesome and life-enhancing connections with ideas, people, and events.

After the fact, we find ourselves regretting not seizing the opportunities that time has afforded us, but we are allowed to pass until it is too late. We give time to the negative in holding grudges and offence when should be constructively changing the paradigm for the beauty of fellowship.

Certain things are irredeemable, yet until we have tried our best at redeeming them, we let things lapse and ruefully review in the dreamy unreality of a parallel universe that could have been the universe we inhabited if we made better use of time.

Time is a gift; it is a present we need to be more grateful for and be profusely thankful that we are given a measure of it to make the best of life and living.

Understanding the power of communication matters

It is Babel out there

It would usually happen, technologies that overlap, strong expertise in the separate technologies that seep into egotistical posturing, then exacerbated by a very political setting that engenders silos of indifference whilst all working for the same organisation.

What you get is a tinderbox of conflict and reverberation played out in emails with escalating intransigence as more and more people who already have enough trouble to deal with are drawn into it with the hope that one would prevail and other is vanquished.

Yet, I do not indulge in these power plays and that is what it sometimes demonstrates to gain any particular benefit than to see that what in my reasonable professional opinion gets done. This is where communication, clarity, persuasion, courtesy, and evidence matter. I will not propose without the supporting documentation and references to buttress the point.

The compelling urge to respond

Then, I rely on the reasonableness of my argument to eventually persuade those who can engage to facilitate the necessary. After a number of exchanges, a response came back that left me quite exasperated. Having conceded that the viewpoint was acceptable the rest bordered on infantile invective.

I could have immediately replied, but I could see no further need to conduct that conversation, I left it to my managers to take to the next level and that is what I asked them to do. Generally, I am no fan of needless meetings that yield no progress. I would rather just give my managers the information they need to thrash out the essential compromises and we can get on with what we need to do.

Just let it work

As the email cooled off for a few days and over the weekend, I had begun to craft an adequate response in my head that I began to write on Tuesday, I was not convinced of the need to send it, so, it lay in my Drafts folder.

A meeting scheduled for yesterday was postponed to today and it was my intention to maintain silence until when prompted. I could not have anticipated the developments when concessions were fully made with even more support than we anticipated. All this arrived at on the review of their systems and realising that our request was as reasonable as it could ever be.

At their behest we now have ample opportunity that probably would never have been possible without instigation, that first went completely contrary and sour to cooperation and acquiescence. That’s why I do what I do, I am a geek of sorts but it takes a different kind of political communication strategy to get radical change to a point where it gets the full support of competing interests and eventual implementation.

Nigeria: A new horde of atheist super-zeroes

A new horde

It is amusing when you exercise a prerogative on Twitter and a certain lot believe that they have the inalienable right to override that prerogative having arrogated to themselves the entitlement to be engaged at all costs.

With time, it has become obvious that the opening line already shows the slippery slope to conflict, their feigned quest for understanding is never what it seems, they are perched ready to debunk, deride, excoriate and ridicule – they are the new atheist horde from Nigeria.

They believe that they are the bastions of logic, driven by scientific reasoning they have become completely unreasonable towards the reasons why others might believe quite differently from their apostate godless existence, they are right and you are wrong.

Seeking prey

If you have the smarts to refuse to engage them, they feign hurt, they demand a hearing, they flail and ache with shrill whimpers of an abused dog that you have had the temerity to deny them, but they must be denied.

For, they are the carrion seeking godless hyenas desperately seeking who to feast on, their forlorn existence given purpose by negating the beliefs of others. They are ready to deem you arrogant, condescending and disrespectful, but if you mount the rostrum they construct all in the ploy to wrong-foot you, they claim a form of superiority that appears to validate their existence.

Ostracised from their communities, they adopt multiple identities shape-shifting on the Twitter landscape hoping to find the luck of the draw, they are frustrated to distraction if you refuse to take their bait, if their persistence is rebuffed it is taken as rude.

Brusque, brash and brutish

They have no finery in language, no broad interest in the good things of life like fine wine or banter for all discussion must lead in one direction only, the purpose for which they exist, a life without God fulfilled by hacking down the gods of others.

Black holes that gravitate to endless disputing, argumentative to disagreeableness, they drive you to exhaustion, but as you review everyone else you engage of the thousands you communicate with on Twitter, these are radically different, odious and repugnant, they must be withstood at all costs and the best way to achieve that is to treat them like strangers – ignore them; if you must humour them, tease them but never fancy them.

They seek to unsettle your equilibrium and make you a drifting cloud bereft of water for rain, obscuring the sunlight needed for warmth, life and growth, you follow at your peril into the abyss of bottomless rancour.

The Taliban in new garb

My opening gambit was, “So take your ball back home, no one wants to play in the rain.” I should have brought a trailer of tissues for the sniffles that followed for I had not appealed to their sensibilities because their extroverted inferiority complex worn in every intonation to show some superior knowledge is too burdensome for them to engage without conflict.

If for once they can divorce themselves from the extremism that is quite similar to the Taliban but without the religion, you might take them for nice chaps, but even the social graces they might have once possessed has been lost with their kind of indoctrination, they must ram their guano down your throat and woe betide you if you attempt to gasp for oxygen.

Like those who have received their religion prone to error with obtuse interpretation and practice, so have these too, we seem to be predisposed to practice what was not intended of those who schooled us in the new knowledge and beliefs we have received – it is unfortunate – even where reason should prevail, we find ways to suspend intellect for the purpose of obstinacy at where we immovably stand.

I could be persuaded

Surely, there are reasonable atheists out there, ones who having railed about the divisiveness religion brings who do not go on to create another dimension of divisiveness their consciousness exudes in – I seek common ground in most things – where I see conflict looming, it is unnecessary to be unduly confrontational for kicks.

I am tolerant of others who are ready to be tolerant of me, the human race is too diverse in culture, beliefs, views and persuasion for anybody to think where they have arrived is the final destination of human knowledge be you adherent, agnostic or atheist – if we seek co-existence where we meet and when you go away fellowship with those of your persuasion, there is harmony and where we agree to disagree, it will never become disagreeable.

I might be persuaded differently of the opinions I have expressed here, but to date, these views have been reinforced, if this is a pattern, extremism finds a home in the character of anyone regardless of what they do or do not believe and that is a very dangerous thing.

[Comments are closed to this blog.]

Agreement at the top ... progress below?

Top dog 1

Guys, let's stop this spitting contest right now. It's add zero value for anything or anybody.

Top dog 2

This is the last Email if this kind that I expect to see from both X as Y.
I don't want to see these discussions in E-mail anymore.
They don't contribute to a better organisation.

Two directors on opposite ends agree that what we were doing did not help the organization, I suppose there is a lot they could have done to prevent the ugly situation that developed today, long before now.

It took the statistics of the success of a patch deployment over the weekend to bring us to a point of resolution – suddenly; we have leadership...

The story unfolds...

The day was going to start a little late; I had a Good Samaritan's job to do in helping a friend who was in dire straits. That had to be done early in the day because it had bothered me all night.

Anyhow, before I left home, the call came in - something to do with the patch updates we had rolled out over the weekend - well, I was expecting something close to chaos, but as the day grew older; it yielded surprises that made the surprise rather surprising.

My technical colleague is quite a competent chap; [I interviewed him in December] we work so well as a team; though I am supposed to be in an architecting role and him in an operational role. The big boss is quite determined to create Chinese walls as thick as those on the Three Gorges Dam to allow for sheaves of paperwork that impress no one but provide unnecessary bedtime reading to the CIO.

However, after 8 years of deploying and managing Microsoft Systems Management Server (SMS) systems; you learn that communication and interfacing with your customer is key to the successful management of technologies that connect to every desktop in your enterprise.

Well, I quite taken aback when I learnt on Friday that he had to recreate the intricate patch deployment package we had already tested with the business about 2 weeks before. I was off to Cologne early that Friday evening in some trepidation that something might be missed out and we would end up with a deluge of calls.

We got calls, but not a deluge, on one site two PCs had failed out of about 400; due to the fact that a self-healing process introduced by Microsoft about 4 years ago had kicked in during the deployment of a certain patch.

This function, which is part of the Windows Installer technology introduced with Microsoft Office 2000, requires that if an application is corrupted or misses some files; the PC can contact the original application files and restore all the missing components. This becomes a nuisance if the original files are on the network and are not contactable.

I took great pains to ensure that we do not need to contact these network sources, but one seemed to have slipped through and was generating a bit of a kafuffle.

Anyway, not being one to throw statistics issues for the sake of it; I still find that I am prone to that foible when it comes to what SMS tells me after a deployment. We generate a whole spreadsheet with the percentage successful in bold red "read me out loud" font and herald the parade of knights.

In this instance, out of five sites, three were quite successful with some errors in single figures, and two had a higher number of errors of almost 70 PCs for some reason we needed to investigate; all of which was highlighted in our statistical report.

However, we the occupying forces could not have been prepared for the guerrilla warfare perpetrated by disgruntled old regime personnel; the incessant drive-by shootings, air to email missiles, terrorist comments to destabilise our implementations, Trojan horse calls which were old problems used to buttress "me too" issues in the 3 sites where there were hardly a failures - for example.

"So I can't give the exact number of PCs where the installation went wrong, but I know that there are at least 2 users with installation problem that I know of."

I suppose 2 out of over 80 is just the problem I need this morning.

Well, you can almost read the frustration in that comment. We set the precedent for George W. Bush on the principle of pre-emptive engagement when we conducted an aggressive takeover of the IT Infrastructure of that company last November.

This was necessary because most of that team constituted a stumbling and obstructive block to the need to update out IT infrastructure and consolidate all our processes. Most were offered an incentive to leave and the bleakest prospect if they stayed.

However, those that were retained were never really intimated with the fact that they had been demoted from third-line support to somewhere between first-line and nominal second-line support. Their management tried to deal with this with technology rather than simply communicate this to those left behind.

The day grew older with commentary running like trench warfare, getting muddier and less forgiving. Till I landed my riposte...

"I could almost say some of the comments below are not entirely representative of the users' views if you are also in the job of promoting the benefits of the Mozart PC infrastructure to your users."

Ouch! I am not the one hurting.