Tuesday, 5 August 2014

Simplicity in the bric-a-brac house

Not exactly true
The cost of simplicity is sometimes not evident. You find yourself weighing options at the point of entry hoping that having others bear the cost would save you lots in the long run.
The lesson, hard as it might be is that one should be ready to face certain costs so as to avoid other incidental and unexpected costs.
It came fully furnished, at least that is what gave it the premium rate and the inventory looked like an easy task of view, count and note.
Things falling apart
Nothing could be further from the truth, first it was the scales that could not be reset to zero; it was broken. Bread out of the bag for toast and the toaster fell apart, the warning being don’t plug this in.
The dawn broke and the thirst for tea had Polly reaching out to put the kettle on, there was no point waiting for Sooty to put it off again, the screws holding the lid were out, the attachment broken and the handle far from handling the jug. Water in this would be the difference between the finesse of elocution and the suddenness of electrocution. Time for replacements.
Up the stairs, three steps in all, a rumpled shirt needed ironing. With the choice of one of four irons, you wondered which one was wired to blow the fuse, but before that, reach out for the ironing table and notice that it is a paraplegic, the legs broken off.
Suction lost
Looking down from that is the vacuum cleaner, parts everywhere and none fitting together, it might have gone to war, lost a limb and an eye, maybe more, but there was nothing to walk with this kit.
Welcome to the house of bric-a-brac, it has everything, yet nothing you can use and that list does not end there, but the quest for simplicity continues.
Their fault will cost you
What about a television? Let’s get one delivered in 1:45 hours, the offer says, and so an order goes in and money goes out. 12 hours later, you learn that you were on the unfortunate side of a computer error or technical problem.
No anger, no frustration, just perplexity as a new time is arranged for the delivery and an email lands in your inbox with all the details, only that it appears you are being changed an extra 60% for a service they did not deliver, in the first place.
The time for a torrent of expletives is nigh and no opprobrium should ensue, but calmly after 8 phone calls all before 10:30AM, everything seems to have been sorted out, or so it seems.
The cost of simplicity is simply the fact that many things are not as simple as they seem at first sight.


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