Friday, 23 December 2011

Incredible India: Seeking Koenig Solutions to Atrocious Conditions

Something of the heart
There are other matters that might appear peripheral but are pertinent and demand urgent and effective action on the part of those who have the power to implement change.
The need for a recognition of the fact that the broad experience of the boot camp training regime means we interface with more of the lower cadre of workers in the Koenig Solutions hierarchy and we cannot be oblivious of certain obvious and worrisome things.
Apart from the trainers who we interact with for about 8 hours a day, it is the young men at our accommodations that cater for our other needs in providing meals, facilitating our laundry, doing the housekeeping and sometimes having to tackle issues and problems they are barely equipped to handle like when the wireless Internet connectivity service fails.
Such appalling conditions
One cannot fail to commend these men either at the main Koenig Inn or at the other apartments dotted around New Delhi.
However, you can imagine my shock when I noticed that in a 24-room inn which is barely of 2-star quality I arrived to see that two of the workers at the inn were sleeping on the floor. It is something I have seen a few times since and you just do not get used to it at all.
For whatever working circumstances exist in India that might differ from those in elsewhere and for whatever satisfaction these men might have with their jobs, the moment these conditions are exposed to those from outside India, the situation is untenable.
It becomes an unbearable stain on our consciences where we dare to be humane and have a basic sense of dignity that people who toil tirelessly for our comfort are housed in conditions so appalling.
Shock does not describe it by half
Beyond that, reports from at least one apartment under the management of the Koenig Solutions entire indicate the workers have no toilet facilities that it is almost a moment of ululation when a guest leaves just because it affords them the opportunity to do things in a more healthy way.
I heard this, days ago; the shock of the news is just wearing off, but it is something that needs writing about and sorting out. The management at Koenig Solutions having received prizes for being one of the best places to work for in India makes one wonder what kind of criteria is used to determine such an accolade.
Fundamentally, if Koenig Solutions provides world-class training services, it is only incumbent on them to make provision of a better class of working and living conditions for their staff at these places.
Perish the thought that Koenig Solutions for all the praise it has gotten the ignominy of being a provider of world-class sweat shop conditions becomes the enduring experience after we have left for the comfort of our homes.

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