Thursday, 20 July 2006

Losing every flicker of interest in Flickr

Having been snapping away over the last few weekends, I had come to that point where those captured digital moments could be uploaded for viewing.

To safe-guard my original and future activities, I decided it was time to upgrade to the Pro version of Flickr with all its benefits and so on.

Most importantly, it allows me to lodge complaints if I have any and expect prompt, efficient and good service.

I had already gone off Picasa at Google because of the requirement of a Gmail account and the fact that without an introduction the mobile authentication option does not cover Europe.

So here I am with Flickr and I find I have to write the mail below:-

The email
Hello,

I am interested in upgrading to the 2-year deal but have been met with unfriendly and unreasonable interfaces that are frustrating my request.

I first tried to pay with my Amex card and the moment I chose the Netherlands where I live everything switched to Dutch and I lost the Amex option.

OK! I can read Dutch, so I switch to my Mastercard and on entering my information it tries to force me to use the PayPal service to pay up because it matched my email and credit card details to a PayPal service I rarely use.

Yes, I want to pay to use Flickr, No, I do not want to use Paypal if I choice between that and my credit card.

Is there anyway of removing this extra and extraneous web intelligence such that I can make the choices about the language I want, the way I want to pay without being second-guessed by technology?

Thanks for your help.

Regards

I would be lucky if there is any better way to get this done - God forbid that I have to grovel for a Gmail account to get on Picasa - It is a hard life on the web - I sigh!

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